Wheelchair stopped
                by step

ACCESS GUIDE

Person with
                walking stick tripping over chair on footpath




Accessible Parking

Flash - Battery Recharging Scheme

Public Transport

Local Businesses

Web Pages


Disabled in NPSP

Contact us




10 December 2013

Note:  UNDER CONSTRUCTION

This Access Guide is being developed by Disabled in Norwood, Payneham and St Peters to assist people with a variety of disabilities to shop and attend to other business in the council area.

Many other councils around Australia have access guides - ours does not as yet, so we are taking the initiative in the matter.

This page will record as objectively as possible those elements which might affect the ability of a person with disabilities to use a business effectively and is guided by the various Standards which have been developed under the Disability Discrimination Act (1992).  As it may not be possible to enter all businesses for the purpose of assessment, there may be no assessment of the interior of some shops.

The guide will take quite some time to finish compiling.  Please be patient.

Contact us if you wish to comment on or add to the guide or request a correction. Premises are represented as they were at the time of inspection, but may change with time.  Please report known discrepancies.

Accessibility of this page:

It is hoped this page meets Accessibility Standard WCAG 2.0 Level AA, but if you find something difficult, please contact us per the link on the left.

HELP MAKE NORWOOD PAYNEHAM AND ST PETERS ACCESSIBLE TO ALL

Customers with accessibility issues:

Politely discuss your difficulty with the shopkeeper.  Remember the person in the shop may not be the person responsible.  Ask them to pass on your concerns to the owner/manager.

Traders:    
Make sure people in wheelchairs and scooters can get in.  Ask the owner to discuss with Council the possibilities for changing steps into ramps e.g. cheaper application fees, fast-tracking applications.

Keep your aisles clear.

Don't trip up visually impaired people by having goods, tables, A-frames, etc. on the footpath next to the building line.

Keep your doors open or install automatic sliding doors.  Above all do not have heavy glass doors with mechanisms all but the very strong cannot push open.

If you have a closed door, make sure the handle is NOT a knob, but of a lever-type.

Have a high-contrast visual warning strip across glass doors for the visually impaired.

Minimise noise levels so people with hearing impairments can operate in your business.

Provide seating for people who cannot stand for long e.g. while waiting at a checkout.

Provide large print menus and notices or read these to customers if required.

Above all, be sure staff understand the needs of people with various disabilities and are empathetic.  Listen.

THIS COULD INCREASE YOUR BUSINESS BY 20%.

Parking signACCESSIBLE PARKING

Information about Accessible Parking in the vicinity of The Parade, Norwood, may be gleaned from the Parade Precinct and Norwood Place webpages.

On occasion there could be insufficient spaces, and there are no accessible parking spaces on The Parade itself.  (Accessible parking requires additional width to allow for the removal of equipment such as wheelchairs from vehicles.)

The following options are provided for information only and do not constitute legal advice.  Please check out the Australian Road Rules mentioned and ensure you are satisfied you are not breaking the law!

Options:
If you are the holder of a Disability Parking Permit and you display it appropriately then you may park according to Rule 206 of the Australian Road Rules i.e. you may park in an ordinary parking space with a time limit for the following lengths of time:

    (a) if the time limit on the sign—

        (i) is less than 30 minutes, 30 minutes; or

        (ii) is 30 minutes or more but 1 hour or less, 2 hours; or

        (iii) is more than 1 hour, twice the period indicated on the sign; or

    (b) if another law of this jurisdiction permits the driver to park for a longer period—the longer period; or

    (c) if another law of this jurisdiction permits the driver to park for an unlimited period—an unlimited period.

    Australian Road Rules

This applies in car parks and on roads such as The Parade where there are time-limited parking spaces.

If there is a No Parking sign and you have a driver who can drop you off then you may use a No Parking area under Rule 168 of the Australian Road Rules:

The driver of a vehicle must not stop on a length of road or in an area to which a no parking sign applies, unless the driver:
        (a) is dropping off, or picking up, passengers or goods; and
        (b) does not leave the vehicle unattended; and
        (c) completes the dropping off, or picking up, of the passengers or goods, and drives on, as soon as possible and, in any case, within the required time after stopping.

Australian Road Rules

Refer to the Notes on Rule 168 for further information.

Lightning flash logoFLASH - BATTERY RECHARGING SCHEME

It is possible if you use a motorised mobility device that your ability to carry out the journeys you need to undertake could be limited by your batteries.

Disabled in NPSP is currently exploring possible venues that might supply a little space and a powerpoint which might enable you to plug in while you are out in a similar manner to the Victorian RECHARGE SchemeTM.

As soon as points are identified in the NPSP area, they will be posted here.

Note that you will probably need to have your battery charger with you.

While not in NPSP, the State Library of SA on North Tce offers this service.

COUNCIL has given the OK to use libraries and other council venues for this purpose.  Precise points will be listed as they are organised, but thank you to Council for a start to this scheme.

Available recharge points:

Payneham Library (Tirkandi) - 2 Turner St, Felixstow

St Peters Library - 101 Payneham Rd, St Peters

Norwood Library - 110 The Parade, Norwood.  Some scooters cannot access the ramp in front of the library because of the 180 degree turn.  Space inside the library is also extremely limited, thereby precluding the possibility of recharging.

NPSP Townhall - 175 The Parade, Norwood

ALSO

SCOOTERS AND MOBILITY
190 Magill Rd, Norwood
Ph:  8364 1046

Bus with accessible entry PUBLIC TRANSPORT

The Parade:  Catch buses H20 or H22 between the city and Stop 18, The Parade, approximately every 15 min. between 7.30 a.m. and 6.30 p.m. Monday to Friday, and every 30 min. at night, Saturday, Sunday and public holidays until 10 p.m.

All buses on The Parade are normally accessible.

In the situation where an accessible bus is not available e.g. because of breakdown it will be replaced by another accessible bus where possible.

If you need to assure yourself that an accessible bus will be available, phone Torrens Transit on 8292 8100 the day before.

Image of computerWEB PAGES


City of Norwood, Payneham and St Peters

NPSP Webpage

This new web page has only been available for a few months.  While it is visually more attractive than the previous page, it has a number of technical errors which present problems to the user with visual impairments, etc.

The structure of the page is complex - most items can be reached by a variety of methods, but because the top of the home page is mostly covered by an image, finding these is not always as easy as it could be.  The user needs to scroll down to find most frequently used things such as the Search box.  Many images do not have alternative text which would explain image content to a blind person using a screen reader. 

The scrolling boxes at the bottom of the home page, which appear to include matters of current importance, are structured so that not all of the content of the box is visible on all computers and the "read more" link is not accessible.

Not as good as it should be, and does not meet the standards it should.

Please report your own difficulties to Council - this is requested on the web page.



The Parade, Norwood

Parade Precinct Webpage

Has many technical errors - in particular:
  • Colour contrast is not always adequate
  • Images do not have text alternatives for screen readers
  • Information in boxes is often too great for the size of the box forcing the user to reduce text size, which might be impossible if the user is visually impaired

It is understood Norwood Parade Precinct Committee is about to commission a new webpage which hopefully will be more attractive and accessible to all.


Magill Rd

Magill Rd Webpage

Generally accessible apart from lack of text alternatives.


Payneham Rd Precinct

Payneham Rd Webpage

  • Some problems with colour contrast
  • Images do not all have text alternatives




Shopping TrolleyLOCAL BUSINESSES


Steven Marshall, MP, Member for Dunstan

  2/90-94 The Parade , Norwood
Ph: 8363 9111
Footpath: Clear
Entry: Footpath ramped.  Doors open automatically with gentle push.
Floor:  Carpeted
Counter:  Has wheelchair accessible counter
Seating:  Yes


Norwood Flower Market

3/166 The Parade , Norwood
Ph:  0404 406 821
Door:  Glass, open
Entry:  Goods next to building line
Aisles:  Narrow


Ford Dry Cleaners

166a The Parade, Norwood
Ph:  8431 1121
Doors:  Double glass, open
Floor:  Carpet
Counter:  Tall
Interior space:  Limited but sufficient

Escape Travel

16/166 The Parade, Norwood
Ph:  8403 3300
Door: Glass, closed, no visual strip
Floor:  Carpet
Counter:  Low, with seating

Home  Fresh

1/166 The Parade, Norwood
Ph:  0466 158 453

Door:  Wide, open
Entry:  Goods blocking entrance and middle of mall
Aisles:  Blocked with goods, unmanoeuvrable


Dillon's Norwood Bookshop

166 The Parade, Norwood
Ph:  8331 0946

Entry: 1" step
Door:  Open
Aisles:  Difficult or impossible for wheeled mobility devices to manoeuvre

Warning:

Footpath:  Goods on both sides of the footpath.  Minimal room for pedestrians, leading to the possibility of collisions and difficulties in pedestrians passing.


StairsDillon's Music

160 The Parade, Norwood
Ph:  8331 9955

Entry:  Ramped, then two 4" steps
There is a ramp inside on the right, with a 90 deg. turn, inaccessible to scooters
Footpath at the back:  Sometimes blocked by displays


People's Choice Credit Union

152 The Parade, Norwood
Ph:  13 1182

Doors:  Automatic sliding
Counters:  Variety of heights
Staff:  Empathetic
ATM:  Not accessible to all with disability - check with staff.


National Pharmacies

156 The Parade, Norwood
Ph:  8431 1894

Entry:  Ramped
Doors:  Automatic sliding
Counters:  High
Aisles:  Cramped, unsuitable for wheelchairs and scooters


Jo Mercer

154 The Parade, Norwood
Ph:  8431 9460

Entry:  1/2" step
Door:  Heavy glass, open, no visual strip
Footpath:  Goods next to the building line


StairsFashada Boutique

154 The Parade, Norwood
Ph:  8331 8455

Entry:  3" + 2" steps
Door:  Heavy glass, open, no visual strip
Footpath:  Goods next to the building line
Aisles:  Cramped


Tiara's Jewellery

1/154 The Parade, Norwood
Ph:  
8332 3166

Entry:  Ramp
Door:  Heavy glass door, open, no visual strip
Footpath:  Advertising material next to building line
Counter:  High
Interior:  Cramped


National Pharmacies Optical

152 The Parade, Norwood
Ph: 
3782

Entry:  Ramp
Door:  Glass door, open, no visual strip, door opens out



Cotton on Body

150 The Parade, Norwood
Ph:  8331 7153

Entry:  Ramp
Door:  Glass, open, no visual strip
Doorway:  Blocked by goods


StairsFlight Centre

148b The Parade
Ph:  8364 0511

Entry:  1 1/2" step, ramp
Floor:  Carpet
Door:  Open


Impulse Boutique

148 The Parade, Norwood
Ph:  8331 3188

Entry:  Ramped
Doors:  Glass, open, no visual strip

StairsCafe Bravo

144 The Parade, Norwood
Ph:  8363 3663

Entry:  3" step, then ramp on The Parade, door closed.  Ramped entry from Edward St.  Double doors need to be opened by staff.
Interior:  Crowded for scooters and wheelchairs
Floor:  Wood
Noise:  Very noisy when busy, difficult for some people with hearing impairments


StairsBallroom Billiard Saloon

Level 1/144 The Parade, Norwood
Ph:  8331 7994

Entry:  4" step, then ramp, then flight of steep stairs without nosings


StairsWheel & Barrow Homewares

3/144 The Parade, Norwood
Ph:  8332 4088

Entry:  4" step, then ramp, then 3" step
Footpath:  A-frame next to building line
Floor:  Polished wood


StairsLoops - Hair Body Face

142 The Parade, Norwood
Ph:  8332 3611

Entry:  3" step
Footpath:  A-frame next to building line
Door:  Heavy glass, closed, no visual strip


StairsYanni's Yiros

144 The Parade, Norwood
Ph:  8332 2277

Footpath:  2 A-frames next to building line
Entry:  3" step
Floor:  Polished wood
Counter:  High


Pave Alfresco Cafe

138 The Parade, Norwood
Ph:  8431 5722

Entry:  Flat
Gates:  Open
Space:  Generous
Counter:  High


Trak Cycles

138 The Parade, Norwood
Ph:  8431 5711

Door:  Heavy glass, closed, no visual strip
Footpath:  A-frame and bicycles next to building line


The Studio - Scott Salisbury Homes

1/134a The Parade, Norwood
Ph:  8333 1000

Entry:  Long ramp with right hand turn at the top which may not be accessible to all scooters
Door:  Glass door opening out, no visual strip


Core Health

134 The Parade, Norwood
Ph:  8364 3004

Entry:  Ramp with rails
Doors:  Heavy glass, closed


StairsParade Thai Restaurant

128 The Parade, Norwood
Ph:  8364 4243

Entry:  5" step
Door:  heavy, closed


StairsMs Maggie

126 The Parade, Norwood
Ph:  0414 215 752

Entry:  4" and 2" steps separated by right-hand turn
Doors:  Glass, closed
Hours:  Often closed


StairsSiam Retreat Thai Massage and Spa

124a  The Parade, Norwood
Ph:  8332 7044

Entry:  Two 3" steps
Door:  At angle to street, closed

"Walk-ins welcome" per A-frame on footpath!


StairsPink Hair and Beauty

124 The Parade, Norwood
Ph:  8431 3999

Entry:  Two 3" steps
Door:  At angle to street, closed


Sureway Employment and Training

120B The Parade, Norwood
Ph:  8332 8705

Entry:  Ramp
Door:  Heavy glass, closed, no visual strip
Counter:  High


StairsFrank D's Hair

120 The Parade, Norwood
Ph:  8332 1288

Entry:  Two 4" steps
Door:  Heavy glass, open, no visual strip


Boris the Cuttery

118 The Parade, Norwood
Ph:  8331 1666

Entry:  Ramp inside shop
Floor:  Tiled
Door:  Glass, sometimes open, no visual strip.  Difficult to enter when door closed.
Discounts:  No pensioner discount.  Cut must be accompanied by shampoo.


StairsEnjoy Bakery

112 The Parade, Norwood
Ph:  8363 3066

Entry:  4" step at Parade entrance.  Ramped entrance on Osmond Tce
Doors:  Open
Floor:  Tiled
Counter:  No wheelchair counter


StairsCash'n'Trade on Parade

112a The Parade, Norwood
Ph:  8362 5044

Entry:  Ramp plus 3" step
Door:  Open
Footpath:  A-frame next to building line


StairsNorwood Library

110 The Parade, Norwood
Ph:  8366 4546

Entry: Five 4" steps OR ramp with 180 degree turn.  The turn will not accommodate all mobility scooters.
Steps:  No contrasting edges


StairsHealthscope Pathology

108 The Parade, Norwood
Ph:  1300 453 688

Entry:  4" step
Door:  Heavy glass, closed


Dr Neil B. Williams

106 The Parade, Norwood
Ph:  8363 2229

Entry:  1" step
Door:  Glass, opens on push


StairsDaniel Jordan Homes

104 The Parade, Norwood
Ph:  8468 1550

Entry:  Six 4" steps
Doors:  Heavy glass, no visual strip


StairsMLCS Corporate

102 The Parade, Norwood
Ph:  8363 7755

Entry:  Old house, closed gate, two 1 1/2" steps at verandah
Door:  Closed


Blooms Flowers

100 The Parade, Norwood
Ph:  8362 4904

Footpath:  Goods next to building line
Entry:  Ramped
Doors:  Not wide enough for scooter/wheelchair if only one door open
Counter:  High


StairsOV Hair Studio

98 The Parade, Norwood
Ph:  8362 5544

Entry:  5" step, then 3" step
Door:  Heavy glass, closed


StairsAutomasters

96 The Parade, Norwood
Ph:  8363 0278

Entry:  5" step
Door:  Heavy glass, closed


StairsSan Antonio's Pizzeria

1/94 The Parade, Norwood
Ph:  8362 3866

Entry:  3" step
Door:  Heavy glass, open
Counter:  High


StairsPawnbroker's World

88 The Parade, Norwood
Ph:  8362 0922

Entry:  Two 4" steps
Floor:  Polished tiles
Counter: High
Door:  Open glass
Aisle:  Wide
Footpath:  Two A-frames and goods for sale next to building


Danger signOn the Run

76 The Parade, Norwood
Ph:  8363 6127    

Entry: Ramped.
Doors:  Automatic sliding glass, no visual strips
Counter:  High

WARNING: 

All pedestrians including wheelchair and scooter riders should be wary of
cars backing from On the Run onto Elizabeth St and of large delivery vehicles parked on the Elizabeth St footpath.


Stallard Tonkin Interiors Pty Ltd

74 The Parade, Norwood
Ph:  8363 3200    

Entry: Footpath ramped.
Door:  Glass door, no visual strip
Aisles:  Crowded


Thesinger and Turner Travel Assoc.

72 The Parade, Norwood
Ph:  7321 1200   

Entry:  Ramped
Door:  Glass door, no visual strip
Counters:  Wheelchair accessible

StairsBig Man Store

68 The Parade, Norwood
Ph: 8362 6333   

Entry:  4" (10 cm) step
Doors:  Closed glass
Footpath:  Large potplants next to building line

StairsThe Lease Bureau

66 The Parade, Norwood
Ph:  8362 4444    

Entry:  2" (5 cm) then 4" (10 cm) steps.
Door:  Closed


StairsComputers on Parade

66 The Parade, Norwood
Ph:  8363 6700
  

Entry:  2" (5 cm) then 4" (10 cm) steps.
Door:  Closed


Northline

62 The Parade, Norwood
Ph:  1300 722 564    

Entry:  Flat
Doors:  Heavy glass, no visual strip
Parking:  Onsite


Eastwoods

62 The Parade, Norwood
Ph: 8132 9222

Entry:  Flat
Doors:  Heavy glass, no visual strip
Parking:  Onsite

Jack Horner Interiors

60 The Parade, Norwood
Ph:  8362 0699

Entry: Footpath ramp
Doors:  Heavy glass, no visual strip
Footpath:  Goods on footpath next to building line

StairsNorwood Parade Auto Spares

54 The Parade, Norwood
Ph:  8363 4183

Footpath:  A-frame in middle of footpath
Door:  Heavy glass, circular knob
Entry:  3" (8 cm) step
Floor: Tiled, blocked by goods

Beaurepairs

52 The Parade, Norwood
Ph: 8362 6662

Entry:  Flat
Door:  Heavy glass

StairsReal Organics

46 The Parade, Norwood
Ph:  8363 1911

Entry:  Door corner Sydenham Rd - 1" step plus two 3" (8 cm) steps.
Door:  Sometimes open.  No visual strip.
Entry:  The Parade - 1 1/2" step (4 cm).  Double doors closed.  Handle needs to be pulled "all the way down" according to note on window.  No visual strips.
Counters:  High
Shelving:  Not all goods within reach - height


DANGER

Footpath:  Dining furniture next to building line on The Parade and  Sydenham Rd.  Care needed on Sydenham Rd footpath, particularly when turning from The Parade.

Kensington Road Medical Centre

93 Kensington Rd, Norwood
Ph:  8431 5506

Entry:  Kensington Rd - heavy glass door.  From Alfred St carpark through automatic glass door.
Car park:  Accessible car parks in Alfred St park
Floor:  Carpet
Corridors:  Narrow, but accessible to wheelchairs.  (Wheelchair available if needed)
Counter:  High
Seating:  Yes
Exit:  To exit, automatic door needs a button to be pressed.  This is not always easily reachable

McNeil Surgical

35 Magill Rd, Stepney
Ph:  8366 1717

Entry:  Via heavy double glass doors, one locked.  External ramp leads to locked door without manoeuvring room to access unlocked door on a scooter.
Aisles:  Plenty of internal space
Floor:  Carpet
Counter:  High
Staff:  Willing to accommodate needs of disabled but hampered by physical constraints of entry.

StairsKinky Curly Straight

123a Magill Rd
Stepney
Ph:  8363 5003

Entry:  5" (13 cm) step
Floor:  Slippery
Door:  Heavy

Glosse Femme Homme

151 Magill Rd, Norwood
Ph:  8362 2450

Entry:  Flat
Doors:  Too narrow for wheelchair/scooter
Floor:  Carpet, tiles

StairsCoogie Hair Beauty

1/223 Magill Rd, Maylands
Ph:  8362 5244

Entry: 2" (5 cm) step
Door:  Heavy
Floor:  Tiled

Eeze Haircutters

3/47 The Parade, Norwood
Ph:  8362 8618

Entry:  Small ramp
Door:  Heavy glass door.  No visual strip.  Assistance needed to open
Pensioner discount:  No
Interior:  Spacious
Staff:  Reluctant to assist

Norwood Foodland

34/161 The Parade, Norwood
Ph:  8366 5777

Aisles:  Space generally adequate for scooters/wheelchairs
Trolleys:  Wheelchair trolleys available
Shelving:  Many goods placed on shelves at levels inaccessible to scooter/wheelchair users
Deli ticket machine:  One unreachable from scooter/wheelchair
Deli counter:  Too tall from wheelchair
Labels:  Often too small to read by someone with visual impairment
Checkout:  Staff willing to unload and reload
Staff:  Willing to provide whatever assistance is needed.  It is sometimes difficult to find a staff member to help, however.
Packaging:  Food is often packaged in portions too large for single individuals.

Boost Juice Norwood

31/161 The Parade, Norwood
Ph:  8332 1881

Counter:  Medium height
Service:  From counter into central mall

Cherry Blossom Sushi Bar

32/161 The Parade, Norwood
Ph:  8431 3241

Counter:  Medium height
Service:  From counter into central mall

Serafina Jewellery

30/161 The Parade, Norwood
Ph:  0413 387 596

Aisles:  Limited space

Wendy's

29/161 The Parade, Norwood
Ph: 8332 9303

Counter:  Low
Seating: No

Enjoy Cafe Bakery on Parade

26/161 The Parade, Norwood

Service:  From high counter fronting onto central mall
Seating: No

Jack's Espresso

28/161 The Parade, Norwood
Ph: 8361 2781

Service:  From high counter fronting onto central mall
Seating: Yes - limited space between furniture for larger mobility devices.

Chicken Made Easy

24/161 The Parade, Norwood
Ph:  8333 3387

Service:  From high counter fronting onto central mall.  Needs bell at accessible height for wheelchair users
Seating: No
Staff:  Will come out into mall to serve

Norwood Place Newsagency

21/161 The Parade, Norwood
Ph:  8332 3902

Entry:  Flat
Aisles:  Difficult for scooters in places
Floor:  Tiled
Counter:  High

Optus World

21/161 The Parade, Norwood
Ph:  8364 6444

Entry:  Flat
Floor:  Tiled
Seating:  Yes
Counter:  Low

Australia Post

20/161 The Parade, Norwood
Ph: 13 1318

Entry:  Flat
Floor:  Carpet tiles
Seating:  No
Aisles:  Difficult to access with scooters

Seafood on Parade

19/161 The Parade, Norwood
Ph:  8333 0393

Service:  From high counter fronting onto central mall
Seating: No

Feast Fine Foods

17/161 The Parade, Norwood
Ph:  8332 2538

Service:  From high counter fronting onto central mall
Seating: No

Metropolitan Fresh Fruiterers

16/161 The Parade, Norwood
Ph: 8332 1427

Entry:  Flat, goods in doorway
Aisles: Some awkward for scooters
Counter: Tall
Shelving:  Some too tall to reach from wheelchair/scooter
Floor:  Tiled
Seats:  No
Staff:  Willing to assist

Parade Cellars

15/161 The Parade, Norwood
Ph: 8332 0317

Entry:  Flat, goods in doorway
Floor: Polished wood
Aisles:  Ok
Shelving:  Some goods inaccessible because of height

Specsavers

14/161 The Parade, Norwood
Ph: 8332 1640

Entry:  Flat
Floor:  Tile/wooden
Seating:  Yes

A-Mart All Sports

13/161 The Parade, Norwood
Ph: 8308 8422

Entry:  Flat
Door:  Open
Aisles:  Variable width
Floor:  Slippery
Counter:  Tall
Seating:  No

Priceline Pharmacy

12/161 The Parade, Norwood
Ph: 8332 4186

Entry:  Flat
Door:  Open, goods in doorway
Floor:  Wooden/tiled
Aisles:  Variable width
Shelving:  Some goods inaccessible because of height

Details Handbags

11/161 The Parade, Norwood
Ph: 8331 0722

Entry:  Flat
Door:  Open
Aisles:  Inaccessible to wheelchairs/scooters

Zamel's Jewellery

9/161 The Parade, Norwood
Ph: 8331 1855

Entry:  Flat
Door:  Open
Counter:  High
Seating:  Yes

Nine West

S33/161 The Parade, Norwood
Ph: 8431 6800

Entry:  Flat
Door:  Open
Counter:  High
Seating:  No

Cibo Espresso

7/161 The Parade, Norwood
Ph: 8332 1123

Entry:  Flat
Doors:  Open
Counter:  Low

House

161 The Parade, Norwood
Ph: 8332 3400

Entry:  Flat
Doors:  Open
Aisles:  Too crowded to enter on scooter or wheelchair.  Staff are willing to serve you outside.

StairsBelissimo

121a The Parade, Norwood
Ph: 8431 6255

Entry:  Three 4" (10cm) steps

Toni & Guy Hairdresser

226 The Parade, Norwood
Ph: 8332 5834

Entry:  Ramp
Door:  Open
Discount:  10% pensioner discount, Mon and Wed

StairsOrbe

174 The Parade, Norwood
Ph: 8364 5270

Entry:  1" (3 cm) step
Door:  Sometimes open.  Appears impossible to enter when closed.
Counter:  Not wheelchair accessible

Subway

185 The Parade, Norwood
Ph: 8332 1358

Entry:  Flat

Counter:  Inaccessible to scooters, etc.

Caffe Primo

185 The Parade, Norwood
Ph: 8331 2744

Entry:  Flat
Counter:  High but accessible
Aisles:  Inadequate space between tables for wheelchairs, etc.

2XU Performance Centre

T4/177-195 The Parade, Norwood
Ph: 8333 3826

Entry:  Ramp
Floor:  Rubber
Door:  Closed

Blue Illusion

T3/185 The Parade, Norwood
Ph:  8333 4376

Entry:  Ramp
Door:  Open
Aisles:  OK

Mac Centre

185 The Parade, Norwood
Ph:  8333 0922

Entry:  Ramp
Floor:  Wooden
Aisles:  Spacious

Gazman

195-197 The Parade, Norwood
Ph:  8332 1830

Entry:  Two 4" (10 cm) steps at front.  For wheelchairs, etc. enter through Gabby's Arcade
Aisles:  OK
Counter:  High

Campbell Page

195-197 The Parade, Norwood
Ph:  8403 3350
Entry:  Via Gabby's Arcade
Doors:  Open
Counter:  High

Country Road

195-197 The Parade, Norwood
Ph:  8364 3133

Entry:  3" (8 cm) step at front.  For wheelchairs, etc. enter through Gabby's Arcade
Floor:  Polished tiles
Aisles:  OK
Counter:  High

Madame Wu's Noodle Bar

195 The Parade, Norwood
Ph:  8431 7188

 Floor:  Tiled
Aisles:  Too narrow to manoeuvre

Abbott Pathology

201-203 The Parade, Norwood    

Entry: Ramp
Doors:  Sliding
Floor:  Carpet
Seats:  Yes
Counter:  High

Norwood Village Medical and Dental Centre

201-203 The Parade, Norwood
Ph:  8425 1333

Entry: Ramp
Doors:  Automatic sliding
Floor:  Tiled/carpet
Counter:  High and low counters
Toilets:  Inc. accessible toilet
Seats:  Yes

Janesce

2/205 The Parade, Norwood
Ph:  8364 5230

Entry: Ramp
Door:  Closed
Floor:  Polished wood

Shouz'

1/205 The Parade, Norwood
Ph:  8364 7259

Entry: Ramp
Seats:  Yes
Aisles:  OK but shoes scattered on floor

Ian's Shoes

3/205 The Parade, Norwood
Ph:  8331 1788

Entry: Ramp
Door:  Open
Aisles:  OK

StairsPearson Robertson Financial Planning

207 The Parade, Norwood
Ph:  8364 5277

Entry:  Two 3" (8cm) steps, then 2" step
Door:  Closed

StairsSmall Business Support Services

207 The Parade, Norwood    

Entry:  Two 3" (8cm) steps, then 2" step
Door:  Closed

StairsRecreation SA

207 The Parade, Norwood
Ph:  8332 2288

Entry:  Two 3" (8cm) steps, then 2" step
Door:  Closed

StairsParks and Leisure Australia

207 The Parade, Norwood
Ph:  8332 0130

Entry:  Two 3" (8cm) steps, then 2" step
Door:  Closed

StairsAdelaide's Child

207 The Parade, Norwood
Ph:  8333 1477

Entry:  Two 3" (8cm) steps, then 2" step
Door:  Closed

StairsMRC Management Resource Consulting

207 The Parade, Norwood
Ph:  8332 1100

Entry:  Two 3" (8cm) steps, then 2" step
Door:  Closed

Bed Bath N' Table

209 - 211 The Parade, Norwood
Ph:  8332 9793

Entry:  Ramp
Doors:  Open
Aisles:  Just wide enough to be manoeuvrable

Laura Ashley

209 - 211 The Parade, Norwood
Ph:  8332 0451

Entry:  Ramp
Doors:  Open
Aisles:  Just wide enough to be manoeuvrable

StairsHazara India Singapore Bistro

211A The Parade, Norwood
Ph:  8431 3333

Entry:  4" (10 cm) step at one door, ramp at other
Floor:  Polished wood

StairsQueen of Stitches

215D The Parade, Norwood
Ph: 8431 5154

Entry:  4" (10 cm) step
Door:  Closed
Floor:  Carpet

StairsLotus Chinese Massage

215C The Parade, Norwood
Ph:  0423 215 369

Entry:  4" (10 cm) step, then another 4" step
Floor:  Tiled

StairsFortuna Court Chinese Restaurant

217 The Parade, Norwood
Ph:  8332 1272

Footpath:  Tables, A-frame next to building line
Entry:  1 1/2" (4 cm) step
Floor:  Tiled

StairsJetset Travel

217A The Parade, Norwood
Ph:  8333 6800

Entry:  2" (5 cm) step
Floor:  Carpet
Counters:  Low but not wheelchair accessible
Seats:  Yes

Powerhouse Sports

204 The Parade, Norwood
Ph:  8332 1860

Footpath:  Goods next to building line
Entry:  Flat, door open
Aisles:  Minimal space for manoeuvring

StairsH&R Block

223c The Parade, Norwood
Ph:  8332 2975

Entry:  Two 1" (3 cm) steps
Door:  Closed
Floor:  Carpet
Seating:  Yes

StairsEuropean Cafe

219 The Parade, Norwood
Ph:  8431 2145

Footpath:  Tables next to building line and in middle of footpath
Entry:  2" (5 cm) step

StairsLa Ginestra Wellbeing

225a The Parade, Norwood
Ph:  8333 3981

Entry: Two 4" (10 cm) steps
Door:  Closed
Floor:  Wooden
Counter:  No wheelchair access

StairsThe Grind @ Norwood

225b The Parade, Norwood
Ph:  8333 3231

Entry:  4" (10 cm), then 2" (5 cm) steps
Footpath:  Tables next to building line

StairsScribbles Junction

225c The Parade, Norwood
Ph: 8364 3989

Entry: 3" (8 cm) step

Footpath:  A-frame next to building line

StairsAviary Dessert Kitchen

Shop 1, 227 The Parade, Norwood
Ph:  8332 4646

Entry: 4" (10 cm) step

Door:  Closed
Floor:  Tiled

StairsNorwood and Kensington Dental Centre

227 The Parade, Norwood
Ph:  8331 0775

Entry: 3" (8 cm) step

Door:  Closed
Floor:  Carpet
Seating:  Yes
Counter:  Not wheelchair accessible

StairsThe Chairman

229 The Parade, Norwood
Ph:  8332 6401

Entry: 4" (10 cm) step

Door:  Closed
Floor:  Carpet

StairsNicholls Gervasi Solicitors

231 The Parade, Norwood
Ph:  8364 3666

Entry: Two 4" (10 cm) steps

Doors:  Closed

StairsNorwood Squash Centre

233 The Parade, Norwood
Ph:  8431 5851

Entry:  1" (3 cm) step
Door:  Closed
Floor:  Wooden
Counter:  No wheelchair access

StairsHarvey World Travel

Shop 3, 200 The Parade, Norwood
Ph:  8332 9933

Entry:  4" (10 cm) step
Counters:  Wheelchair accessible

StairsCleverdicks Jewellery

200A The Parade, Norwood
Ph:  8331 0828

Entry:  4" (10 cm) step
Floor:  Polished wood
Aisles:  Very narrow

Commonwealth Bank

202 The Parade, Norwood
Ph:  13 2221
   
Doors:  Automatic sliding doors
Floor:  Tiled

StairsNorwood Art Florist

202a The Parade, Norwood
Ph: 8431 6094

Entry:  4-5" (10-12 cm) step

Toni and Guy Hairdressing

226 The Parade, Norwood
Ph:  8332 5824

Door:  Heavy
Floor: Polished wood

Cold Rock Ice Creamery

228 The Parade, Norwood
Ph:  8332 1070

Footpath:  A-frame/tables next to building line
Counter:  Not wheelchair accessible

Cafe Ivy

230 The Parade, Norwood
Ph: 7221 2255

Footpath:  A-frame next to building
Entry:  3" (8 cm) step
Floor:  Polished wood

Bath Hotel

232 The Parade, Norwood
Ph: 8431 5171

Entry:  No steps, wheelchair accessible
Toilets:  Accessible

StairsHair Tavern Men's Hairdressing

236b The Parade, Norwood
Ph: 8332 9907

Entry:  Two large steps

StairsKarma East

Shop 3, 236 The Parade, Norwood
Ph: 8333 4243

Footpath: Goods next to building line
Entry: 4" (10 cm) step
Floor:  Polished wood

StairsEssential Chinese Massage

236 The Parade, Norwood
Ph: 0423 625 791

Entry: 2" (5 cm) step
Door: Sliding
Floor:  Carpet
Seating:  Yes

StairsHot Chocolate Homewares

Shop1, 238 The Parade, Norwood
Ph: 8364 7022 

Entry: 2-3" (5-8 cm) step, then ramp
Floor:  Polished wood

StairsSooki on The Parade

240b The Parade, Norwood
Ph: 8332 0704

Entry: 5-6" (12 cm) step
Floor: Wooden
Counter:  No wheelchair access or seats

StairsPasta Go Go Norwood

242a The Parade, Norwood
Ph: 8363 2220

Footpath:  Tables on both sides of the footpath
Entry: 3" (8 cm) step
Floor: Tiled

StairsHair by Kerry Norris

246 The Parade, Norwood
Ph: 8331 3655

Entry: Two large steps
Floor: Tiled

StairsWasabi Fashion

248 The Parade, Norwood
Ph: 8332 8227

Entry:  3" (8 cm) step

StairsVella Real Estate

250 The Parade, Norwood
Ph: 8333 2333

Entry:  2" (5 cm) step at gate, 4" (10 cm) step at door

Vinnies

St Vincent de Paul Society, 70 The Parade, Norwood
Ph: 8362 6170

Footpath:  A-frame next to building line
Entry: Ramp, then closed double doors, one of which needs to be unlocked to allow passage of wheelchairs, etc. as single door is too narrow
Aisles:  Too narrow for easy manoeuvring on scooter
Staff:  Willing but hampered by physical limitations of store
Seating:  No
Wheelchair accessible counter:  No

Samurai Teppanyaki House

210 The Parade, Norwood
Ph: 8331 8153

Entry: Footpath ramped
Footpath:  A-frame next to building line
Aisles:  Minimal width for wheelchairs etc.

Hearing Sense

210a The Parade, Norwood
Ph: 8331 8047
   
Entry: Footpath ramped.
Seating:  Yes
Counter:  Not wheelchair accessible

Morning Glory

210c The Parade, Norwood
   
Footpath:  Goods next to building line
Entry:  Ramp
Floor:  Polished
Aisles:  Inaccessibly spaced

Wok in a Box

210 The Parade, Norwood
Ph: 8331 0651

Footpath: Clear
Entry:  Flat
Floor:  Polished

Argo on The Parade

212 The Parade, Norwood
Ph: 8431 1387

Footpath:  A-frame next to building line
Entry:  Flat

Chicken on Parade

214 The Parade, Norwood
Ph: 8333 2200

Entry: Very small step
Floor:  Polished tiles
Counter:  Not wheelchair accessible

StairsNorwood Parade Cycles

218 The Parade, Norwood
Ph: 8332 1889

Entry:  1" (3 cm) step

StairsPaul's Restaurant on Parade

218 The Parade, Norwood
Ph: 8333 2633
   
Entry:  3 large steps.  The restaurant has portable ramps which staff are willing to
put out when you are noticed on the footpath.

Note:

The current BCA refers to AS 1428.1 which requires a ramp to have a maximum incline of 1 in 14, a minimum width of 1000mm, level landings every 9 metres, safety kerb rails of at least 65mm height and handrails at heights between 865 and 1000mm. A step ramp rising no more than 190mm would not need to have handrails and could have an incline of up to 1 in 8 for a maximum length of 1520 mm.

Dick Smith Electronics

222 The Parade, Norwood
Ph: 8364 4277
   
Entry:  Flat, fully accessible
Floor:  Carpeted
Counter:  Does not cater for low wheelchairs
Seating: No
Aisles:  Limited space, not suitable for scooters
Staff:  Generally willing to assist

Howard Storage World

220 The Parade, Norwood
Ph: 8332 0415
  
Footpath:  Advertising materials next to building line
Floor:  Polished wood
Aisles:  Too narrow for scooter access

StairsAqua Boutique

224 The Parade, Norwood
Ph: 8431 0117

Entry:  3" (8 mm) step.  Large pot plants on either side of doorway


StairsAmerican Candy Stand Cupcake Cafe

224 The ParadeNorwood
Ph: 8431 0444

Footpath: A-frame next to building line
Entry:  3" (8 mm) step.

Norwood Day & Night Chemmart Pharmacy

116 The Parade, Norwood
Ph:  8431 1262

Footpath:  Usually 2 A-frames next to building line
Entry:  No steps, wide, open doors
Aisles:  Access to pharmacy counter has plenty of space, but some other displays in inaccessible aisles
Floor:  Carpeted
Counter:  Does not cater for low wheelchairs
Seating:  Yes
Staff:  Empathetic to needs of variety of disabled
Home delivery:  Can be arranged if required

Danger signTown Hall

175 The Parade, Norwood
Ph:  8366 4555

Entry via The Parade:  Flat, automatic doors
Floor:  Carpet
Counter:  High, but with wheelchair counter to the left
Hearing Augmentation:  Yes

Entry via George St:  Via ramp

Lift to upper floors is currently potentially dangerous in our view. Backing out of the lift on the first floor on a scooter or wheelchair and turning left brings the user into close proximity to a down flight of stairs.

BACK INTO THE LIFT ON THE GROUND FLOOR.

There is a small sign on the ground floor to the left of the lift with that warning.

Don Pyatt Room on ground floor:
Entry via ramp on George St.
Doors to room should be left open when the room is in use as with one door closed some scooters, etc. will not be able to leave the room quickly in the event of an emergency.


All Wrapped Up

2/166 The Parade, Norwood
8332 8962

Door:  Open
Floor:  Tiled
Aisles:  Not manoeuvrable  for scooters, etc.
Footpath:  Goods blocking middle of mall inc. access to Uncle Albert's outdoor seating


Coles Supermarket

166 The Parade, Norwood
Ph:  8332 1755

Doors:  Automatic sliding  (Don't always work)
Checkouts:  Accessible checkout sometimes closed
Heights:  Goods on shelves often too high to reach
Counter:  Deli counter too high


Beads on Parade

13/166 The Parade, Norwood
Ph: 8333 3139

Doors:  Glass, open, no visual strip
Floor:  Polished wood
Counter: Tall
Aisles: Crowded


Smile Co.

8/166 The Parade, Norwood
8332 8292

Door:  Sliding glass
Floor:  Carpet
Counter:  Tall
Seating:  Yes


Back to Basics Market

11/166 The Parade, Norwood
Ph:  8333 3990

Doors:  Double glass, open, no visual strip
Floor:  Polished
Counter:  Tall


Duffy's Bakery

5/166 The Parade, Norwood
Ph:  8332 2412

Doors:  Sliding glass, sometimes needing to be opened
Counter:  Tall
Floor:  Tiled


Dillon's Newsagency

166 The Parade, Norwood
Ph:  8364 3099

Footpath:  Blocked with goods next to building line and in doorways
Doors:  Two sets double doors, glass, open
Floor:  Carpet
Counter:  Tall
Aisles:  Most aisles blocked with goods
Staff:  Willing to be helpful


Chihiro Roll House

2/166 The Parade, Norwood
Ph:  83612727

Doors:  Wide open, but blocked by tall counter and table
Floor:  Polished tiles


Smokemart

1/166 The Parade, Norwood
Ph:  8364 0409

Doors:  Wide open
Floor:  Polished wood
Counter:  Tall
Staff:  Empathetic


Pasta Chef

1a/166 The Parade, Norwood
Ph:  8364 2880

Door:  Open
Floor:  Tiled
Counter:  Tall
Footpath:  Tables next to building line


Enticements

162 The Parade, Norwood
Ph:  8331 0434

Doors:  Double glass, open, but partially blocked by goods
Aisles:  Difficult to manoeuvre
Counter:  Tall


Mega Health

164 The Parade, Norwood
Ph:  8332 1085

Footpath:  Blocked by goods next to building line.  Not always possible to get past on footpath on scooter/wheelchair
Doors:  Open
Counter:  Tall
Aisles:  Difficult to manoeuvew
Shelving:  Too high to reach some goods


Uncle Albert's

166 The Parade, Norwood
Ph:  8332 2565

Doors:  Open
Counter:  Medium height
Interior:  Difficult to access tables
Footpath:  Difficult/impossible for scooters, etc. to access any tables outside because of design of eating area and blockage of access by goods from other stores.


Alexa Property Group

4/136 The Parade, Norwood
Ph:  8333 3743

Entrance:  Flat
Door:  Heavy glass, requiring push
Floor:  Carpet
Counter:  High


Rod Le Poidevin Associates

5/136 The Parade, Norwood

Entrance:  Flat
Door:  Heavy glass
Floor:  Carpet
Seating:  Blocks access to counter


Leetgeek

6/136 The Parade, Norwood
Ph:  7324 7777

Floor:  Wood
Counter:  Low
Door:  Heavy glass


XL Plus Menswear

136 The Parade, Norwood
Ph:  8331 3903

Door:  Double, open, but partially blocked by goods
Floor:  Carpet
Exterior:  Displays of goods blocking passage


StairsCharminar

1/136 The Parade, Norwood
Ph:  8431 3444

Entry:  Sloped step rising from 0-4", not easily accessible to wheelchair
Interior:  Reasonably roomy


Impulse Boutique

148 The Parade, Norwood
Ph:  8331 3188

Doors:  Double, open, partially blocked by displays
Floor:  Carpet


StairsTranquil Beauty

148c The Parade, Norwood
Ph:  8431 6037

Entry:  3" step
Floor:  Tiled
Doors:  Heavy glass, no visual strip
Counter:  High


StairsAnnah Stretton

148c The Parade, Norwood
Ph:  8361 3325

Entry:  2" plus 1" steps
Door:  Glass, open, no visual strip
Floor:  Polished wood
Interior:  Spacious

Norwood Shoe Repairs

150 The Parade, Norwood
Ph:  8331 7874

Entry:  Flat
Door:  Heavy glass, open, no visual strip
Floor:  Carpet
Counter:  Tall
Interior:  Not possible to turn around on scooter/wheelchair


James Thredgold Jeweller

154b  The Parade, Norwood
Ph:  8431 9141

Door:  Double glass, open
Floor:  Carpet
Counter:  Tall
Interior:  Not able to manoeuvre on scooter


StairsDecor Lighting

24 The Parade, Norwood
Ph:  8362 0788

Entry:  Either by stairs to lower level or long ramp to heavy glass door on upper level
Interior:  Divided into two sections separated by several steps.  Ramp leads into top section which makes inspecting goods in the lower section dependent on assistance for those with wheeled mobility devices.
Staff:  Empathetic, but not assisted by current design of building